Great and professional service to my Volvo. Pleasant amenities to it's customers.

Penske Volvo sales associates bent over backwards for us, especially Patrick Reed and Kenny Runnels. We drove 2 hours to this dealership because they were honest, communicative and gave us their best price from the first phone call. Couldn’t have been nicer. Would drive this distance again to give them our business because of the great customer service we received.

Excellent service advisor

We had a professional and enjoyable experience purchasing our new car at Penske Volvo. Our salesman Christian was professional, knowledgeable, patient and thorough. Even after a few weeks of ownership he reached out and has been available to help navigate our technologically loaded 25.5 XC90. We appreciate the customer service!

Very good

Great sales staff very knowledgeable and friendly. Not pushy. Took all the time my wife and I needed to test drive and check things out to make our decision. Even after the sale and after their closure time, the sales staff spent time patiently showing all of the tech features in our car and answered questions. Definitely one of the best dealership experiences I have had. Check them out if you are in the market for a new car and see if a Volvo is in your budget. It doesn't take much more to get Volvo over other vehicles.

Job Santos is incredible as always. Seriously, wouldn't go to any other place. Always professional & kind. Makes the overall experience awesome.

Wonderful experience with Penske! They have service my car and I have been given a loaner car every time! Very professional and friendly! My car always comes super clean! Love it!

I really appreciate how nice everyone was, especially my sales person Christian who went above and beyond to make sure I understood the things I needed to understand to use my new car 🤩. Very tentative and helpful.

Recently purchased a CPO XC90 and had a nice experience at this dealership. Ken and his manager were great to work with. Ken gave me a tour of the service center and the whole place is state of the art. Will definitely take my car here for any follow ups even though it’s a bit of a drive.

I love the team at Penske Volvo Industry. I have been coming here for years and been treated with the utmost respect by the same smiling faces. Shout out to Chris and Nola for always helping me out and accommodating support around my schedule.

Great dealership with excellent service. Ask for sales associate Patrick!

If you’re looking to purchase a Volvo, Penske Volvo should be your first and last stop. After an in-depth online search for a Volvo, I discovered Penske Volvo. Penske was amazing from start to finish. Prior to my visit, Christian Yarber from sales reached out to me and assisted me with my questions until an appointment was set. When I arrived at Penske, Christian greeted me and assisted me with a detailed presentation and test drive of the vehicle I ultimately purchased. Christian was highly knowledgeable about the vehicle, patient, personable, accommodating, helpful and best of all, low-key. He took the time to show me everything about the vehicle, before and after the purchase. I appreciated his relaxed, no pressure and caring demeanor. He went above and beyond. The Finance Services Director, Sam Cho, was also wonderful. I usually find that portion of purchasing a vehicle nauseating. Sam was also low-key, informative and friendly. Surprisingly, it went by quickly. Thank you, Team Penske! I highly recommend Penske for its great inventory of new and preowned Volvos and top-notch service.

Very kind staff and competitive pricing

Christian was really helpful and brought us the model car and the color we wanted at a fair price. No hard sell. Easy transaction.

Excellent service staff. I’m appreciative of their professionalism.

Very thorough and excellent customer service.

Great experience and device from Chris. Highly recommend it!

Great customer service! Love my xC40 Recharge!

They’re fast, friendly, kept us updated while working on our car.

Excellent service thank you Chris for handling all my needs. Great job

Great service

Good experience and Highly Recommend! Christian was great to work with and helped us secure our desired car. He also kept us well informed along the way about timing and next steps. It was a pleasure working with him and Penske Volvo.

Took my XC40 here for a multipoint inspection. Job Santos is an excellent Service Advisor. Showed me what needs to be done and provided estimates. The Tech Bertin sent a very good video showing a thorough inspection. They Washed the car really well too.

Penske Volvo made me & my wife feel right at home! Five star experience.

Professional services

The company's service staff is very good and affable.

Kenneth was extremely helpful.

Good service

Penske Volvo made purchasing my Volvo (and first car ever) the best experience I could ever had. You have a customer for life! Thank you to the whole team. You all are amazing!!

I just got my new XC60 plug-in Hybrid. This is my third XC60. Love the design and the top safety protection Volvo cars provides. My 3 Volvos are from 3 different dealers. Penske Volve in Industry is the best. Sales Rep. Anderson Lai is friendly and honest, provided best pricing and detailed service. Finance Sam Cho is courteous, made very clear explanation and extremely patient. I am happy with my purchase. I would suggest to include Penske Volvo/City of Industry in your shopping research. You might be surprised!

Scheduling service was easy. Updates on car via text is convenient. Waiting area is nice and comfy and stocked with snacks and beverages.

Job and the service team at Penske Volvo were great to deal with and very responsive throughout the entire visit.

Had a great experience at Volvo Penske! Price was negotiated and no hidden gimmicks added to the deal. Our CPO Volvo was ready to go moments after our appointment time.

Had a fantastic experience here. Big thanks to Patrick Reed for all of the help. He is extremely knowledgable, understanding and motivated to help with our car purchase. Just an all around good guy. Also, big thanks to Sam in financing who was fantastic.

On Saturday, last week, the car was delivered to me by Anderson, just as promised. The paperwork signing is certainly more pleasant experience in my own house. Thank you to Sam (manager) and especially Anderson who is very patience with me during the whole process.

I took my volvo for repairs at this dealership for the first time. Previously I had horrible experience with the ONTARIO volvo service department, I wasn't sure how the service was going to be at Penske volvo, specially because I have to travel 1.5 hr from home (with no traffic) However, from the moment we arrived, the entire service team make us field like home! The communication before arrived, during and after was excellent! Service repair was fast, Customer service exceeded my expectations, if I can describe it with one word will be "Outstanding"! Thank you all for your great service! 🙏 Honestly, other dealerships should learn from you. I recommend Penske volvo service department 100% If you are to far away, it's worth the driving!

I had an amazing experience at Penske, City of Industry! Christian was kind, very helpful and knowledgeable. I am so happy with my purchase and first Volvo!

Great experience and Anderson is very patient and friendly